Are you about to schedule the consular medical exam for a relative or friend and don’t know where to start? This guide from Clinica Medica Internacional (CMI) walks you through the essentials so you can handle it smoothly.
Can you schedule the Consulate-required medical exam for someone else?
Yes. You can help your relative or friend book the medical appointment and even act as their legal representative only for scheduling or accompanying them during the process. Remember: the consular medical exam is a personal process that cannot be substituted by anyone and is a mandatory requirement for the immigration process.
What information do you need to schedule correctly?
Scheduling is simple. You only need the Consulate appointment date in Ciudad Juárez, which appears on the consular appointment notice emailed to the applicant. With that, visit www.cmi-medical.com and complete a short form with the required fields:
- Consulate appointment date.
- Number of applicants.
- Full names of each applicant.
- Contact details for confirmation and coordination on arrival in Cd. Juárez (phone and email).
In addition, you can help confirm the requirements for exam day, check costs, understand the steps of the consular medical exam, and review the vaccination schedule required by the U.S. government and the CDC—all available on our website.
You can also schedule free transportation so your loved one travels safely from their point of arrival to their lodging and/or to our clinic for the exam—this makes it easier for them to arrive on time and without setbacks.
How to stay informed from the United States
To track how things are going, you can:
- Call our Call Center (Mexico +52 656 227 2800 • U.S. +1 844 624 9447).
- Send a WhatsApp to +52 656 743 2132.
Coordinate with your relative or friend, keep constant communication, and ask them to share any details—this way you won’t need to travel and can stay fully updated.
How to support remotely before the consular medical appointment
Supporting from the U.S. helps prevent issues—distance doesn’t have to be a barrier. Keep steady, organized communication and consider these actions:
Review the required documents in advance:
- Printed consular appointment notice.
- Valid original passport.
- Official vaccination card or proof of vaccines (optional; if missing or not updated, explain that vaccines will be applied according to age to meet U.S. government and CDC requirements).
- Medical report if the applicant currently has a chronic/degenerative condition (e.g., hypertension, diabetes).
- Confirmation page of the scheduled medical appointment; clarify any doubts about the process and guide them using the official information on our website.
- Confirm they have safe, punctual, free transportation provided by CMI to reach the clinic and their lodging.
- Make sure they have a credit/debit card and know their PIN for payment; if paying cash, check exam costs in advance and allow extra for vaccines according to age.
- Ensure they have safe lodging near the U.S. Consulate—look for hotels in the “zona dorada” of Ciudad Juárez (often within walking distance).
Maintain consistent communication from the moment you schedule the appointment; this helps you address additional needs, reduce stress, and give confidence.
Follow-up and communication with Clinica Medica Internacional (CMI)
Keeping close contact with the clinic is key—even from abroad you can stay informed at every stage:
- Use WhatsApp: +52 656 743 2132.
- Call our Call Center to confirm the appointment (U.S. +1 844 624 9447 • Mexico +52 656 227 2800).
About results: what can you know?
By official protocol, results are not delivered to the applicant; they are sent directly to the U.S. Consulate the next business day. What you can do:
- Ask the clinic if the results have already been sent to the Consulate.
- Stay alert for official communications from the Consulate or your attorney.
- Note that neither the applicant nor relatives receive results directly.
Emotional and logistical support matters
Scheduling the immigration medical exam for a loved one also involves emotional support and practical logistics: listen patiently, keep constant communication before and after arrival in Ciudad Juárez, verify they’re using the clinic’s free transportation, confirm nearby lodging, and offer encouragement throughout.
To wrap up, keep steady communication for any changes so you can help promptly. This guide to the consular medical exam for the green card will make the path easier and help build confidence at every step.

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